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At MassMutual Ascend, everything we do is rooted in a culture of service. By putting service above all else, we make the impossible feel possible and pave the way for brighter financial futures.
MassMutual Ascend will be closed on Wednesday, December 25, 2024 and Wednesday, January 1, 2025. In addition, we will close at 1 p.m. ET on Tuesday, December 24, 2024. Have a happy and safe holiday season.
Need Assistance?
Our team is here to help.
Customer Service: 800-854-3649
Monday – Thursday 8 a.m. - 7 p.m. ET
Friday 8 a.m. - 5 p.m.
Company Headquarters
MassMutual Ascend
191 Rosa Parks Street
Cincinnati, OH 45202
800-854-3649 / 513-361-9000
Mailing Address
MassMutual Ascend
P.O. Box 5420
Cincinnati, OH 45201-5420
Media Contact:
The contact information below is intended for media representatives only.
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